Privacy Policy

1. Information We Collect

1.1 Personal Information

When you apply for an LEI certificate through our services, we collect:

• Legal Entity Information: Company name, legal form, registration number, jurisdiction, incorporation date
• Address Information: Registered address, headquarters address, postal codes
• Contact Details: Name, email address, phone number, position/title
• Registration Documents: Certificate of incorporation, proof of address, authorization letters
• Payment Information: Billing details (processed securely through third-party payment gateways)

1.2 LEI-Specific Data

As per Global Legal Entity Identifier Foundation (GLEIF) requirements, we collect and process:

• Entity registration data from official registries
• Beneficial ownership information (where applicable)
• Parent-subsidiary relationship data
• Entity status updates (active, dissolved, merged)

1.3 Technical Information

• IP address, browser type, device information
• Website usage data, cookies, and analytics
• Form submission timestamps and application tracking

2. How We Use Your Information

We use the collected information for the following purposes:

• LEI Registration & Renewal: Process your LEI application, renewal, or transfer requests with the GLEIF-accredited Local Operating Unit (LOU)
• Verification & Validation: Verify entity information against official government registries and databases
• Compliance: Meet regulatory requirements under ISO 17442 standard and GLEIF protocols
• Communication: Send application updates, renewal reminders, and service notifications
• Customer Support: Respond to inquiries, provide technical assistance, and resolve issues
• Service Improvement: Analyze usage patterns to enhance our platform and services
• Legal Obligations: Comply with applicable laws, regulations, and court orders

3. Public Nature of LEI Data

Please note that LEI data is publicly accessible by design. The following information will be published on the GLEIF Global LEI Index:

• LEI code (20-character alphanumeric identifier)
• Legal name of the entity
• Registered address and headquarters address
• Legal form and jurisdiction
• Registration number and registration authority
• Entity status (active, inactive, etc.)
• LEI issuance and expiry dates
• Managing LOU information

This public disclosure is mandated by the ISO 17442 standard and is essential for the LEI system's purpose of improving market transparency.

4. Information Sharing and Disclosure

4.1 With GLEIF and LOU Partners

We share your information with:

• WM Gruppe (Our LOU Partner): To process and issue your LEI certificate
• GLEIF: For inclusion in the global LEI database and compliance monitoring
• Registration Authorities: To verify entity information (e.g., Ministry of Corporate Affairs in India)

4.2 Third-Party Service Providers

We may share data with trusted partners who assist us in:

• Payment processing (Stripe, Razorpay, PayPal)
• Email communications (SendGrid, AWS SES)
• Document storage and verification
• Analytics and website optimization

4.3 Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission, encrypted storage for sensitive documents
• Access Controls: Role-based access, two-factor authentication for staff accounts
• Secure Infrastructure: Cloud hosting with regular security audits and monitoring
• Data Backup: Regular encrypted backups to prevent data loss
• Employee Training: Regular security awareness training for all personnel

6. Data Retention

We retain your information for the following periods:

• Active LEI Records: As long as your LEI is active or renewable
• Application Documents: Minimum 7 years as per regulatory requirements
• Payment Records: 7 years for tax and accounting purposes
• Communication Records: 3 years for customer support reference
• Website Analytics: 26 months (cookie data)

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Object: Object to processing of your data for specific purposes
• Portability: Request transfer of your data in a structured format
• Withdraw Consent: Withdraw consent for marketing communications

Note: Your rights may be limited when data is required for LEI compliance and public registry obligations.

To exercise these rights, contact us at: info@indogloballei.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for website functionality (login, shopping cart)
• Analytics Cookies: Google Analytics to understand user behavior
• Preference Cookies: Remember your settings and language preferences
• Marketing Cookies: Track campaign effectiveness (with your consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries outside India, including:

• European Union (GLEIF headquarters)
• Germany (WM Gruppe LOU servers)
• United States (Cloud service providers)

We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions, to protect your data during international transfers.

10. Children's Privacy

Our services are intended for legal entities and business representatives. We do not knowingly collect information from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices and services
• Legal and regulatory requirements
• Technology and security measures

We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Continued use of our services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: